--- title: "Privacy Policy | Driveways North East" description: "How Driveways North East collects, uses and protects your personal data under UK GDPR." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "/#business", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "telephone": "07447 196136", "email": "northeastresindrivewayspatios@gmail.com", "image": "https://drivewaysnortheast.co.uk/logo.png", "sameAs": [ "https://share.google/ZkGwNUK2zLgdmWHNx" ], "priceRange": "££", "address": { "@type": "PostalAddress", "addressLocality": "Durham", "addressRegion": "County Durham", "addressCountry": "GB" }, "areaServed": [ "Durham", "Sunderland", "Newcastle", "Gateshead", "Washington", "Bishop Auckland", "Darlington", "Hartlepool", "Middlesbrough" ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "07:00", "closes": "21:00" } ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "/#organization", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "logo": "/logo.png", "sameAs": [ "https://share.google/ZkGwNUK2zLgdmWHNx" ], "email": "northeastresindrivewayspatios@gmail.com", "telephone": "07447 196136", "address": { "@type": "PostalAddress", "addressLocality": "Durham", "addressRegion": "County Durham", "addressCountry": "GB" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+447447196136", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] }, { "@type": "ContactPoint", "telephone": "+447939524241", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "/#website", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "publisher": { "@id": "/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "/#business", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "telephone": "07447 196136", "email": "northeastresindrivewayspatios@gmail.com", "image": "https://drivewaysnortheast.co.uk/logo.png", "sameAs": [ "https://share.google/ZkGwNUK2zLgdmWHNx" ], "priceRange": "££", "address": { "@type": "PostalAddress", "addressLocality": "Durham", "addressRegion": "County Durham", "addressCountry": "GB" }, "areaServed": [ "Durham", "Sunderland", "Newcastle", "Gateshead", "Washington", "Bishop Auckland", "Darlington", "Hartlepool", "Middlesbrough" ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "07:00", "closes": "21:00" } ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "/#organization", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "logo": "/logo.png", "sameAs": [ "https://share.google/ZkGwNUK2zLgdmWHNx" ], "email": "northeastresindrivewayspatios@gmail.com", "telephone": "07447 196136", "address": { "@type": "PostalAddress", "addressLocality": "Durham", "addressRegion": "County Durham", "addressCountry": "GB" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+447447196136", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] }, { "@type": "ContactPoint", "telephone": "+447939524241", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en-GB" ] } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "/#website", "name": "Driveways North East", "url": "https://drivewaysnortheast.co.uk/", "publisher": { "@id": "/#organization" }, "inLanguage": "en-GB" } ] --- [northeastresindrivewayspatios@gmail.com ](mailto:northeastresindrivewayspatios@gmail.com) Durham Open 7 days · 7am–9pm [07447 196136](tel:+447447196136) [![Driveways North East](/assets/logo-mow4HEr4.png)](/) [About](/about) [Services](/services) [Areas](/areas) [Our Work](/work)[Reviews](/reviews)[Specials](/specials)[Contact](/contact) [07447 196136](tel:+447447196136)[Get Free Estimate](/contact) [Home](/)/ Privacy Policy Legal # Privacy Policy Last updated: 20 May 2025 Driveways North East (“we”, “us”, “our”) is the data controller for any personal data you share with us through this website, by phone, by email or in person. This policy explains what we collect, why we collect it, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. ## 1\. Information we collect - **Enquiry data**: your name, phone, email, postcode and the details you submit through our contact form or share by phone/email. - **Job data**: address, site photographs, measurements and notes taken during a survey or installation. - **Technical data**: anonymised website analytics (pages viewed, approximate location, browser type) to improve the site. ## 2\. How we use your data - To respond to your enquiry and provide a written quote. - To deliver and guarantee the service you’ve booked. - To send service-related communications (e.g. survey confirmations, install schedules, post-job care). - To meet our legal, tax and insurance obligations. We do not sell your personal data, and we do not share it with third parties for marketing. ## 3\. Lawful bases We rely on the following lawful bases under UK GDPR: (a) your _consent_ when you submit our contact form; (b) _contract_ when carrying out work you’ve booked; (c) _legitimate interests_ for service improvement; and (d) _legal obligation_ for accounting and insurance records. ## 4\. How long we keep your data Enquiry data is kept for up to 24 months. Job records (contract, photos, invoices) are kept for at least 6 years to meet HMRC retention requirements and honour our written workmanship guarantee. ## 5\. Sharing We only share data with trusted providers who help us run the business, for example our accountant, our email provider and our website host. These providers are bound by their own UK GDPR obligations. ## 6\. Your rights You have the right to access, correct, delete, restrict, port or object to processing of your personal data. To exercise any of these rights, contact us at [northeastresindrivewayspatios@gmail.com](mailto:northeastresindrivewayspatios@gmail.com). You also have the right to complain to the Information Commissioner’s Office at ico.org.uk. ## 7\. Cookies This website uses only the essential cookies required to operate the site. We do not use advertising or tracking cookies. If we introduce any in future, this policy will be updated and consent will be requested. ## 8\. Contact Driveways North East, Durham. Phone: 07447 196136. Email: northeastresindrivewayspatios@gmail.com. ![Driveways North East](/assets/logo-mow4HEr4.png) Resin bound and block paving specialists serving homeowners across the North East. Over 20 years' hands-on experience. [07447 196136 ](tel:+447447196136)[07939 524241 ](tel:+447939524241)[northeastresindrivewayspatios@gmail.com ](mailto:northeastresindrivewayspatios@gmail.com) Durham - Monday 7:00am – 9:00pm - Tuesday 7:00am – 9:00pm - Wednesday 7:00am – 9:00pm - Thursday 7:00am – 9:00pm - Friday 7:00am – 9:00pm - Saturday 7:00am – 9:00pm - Sunday 7:00am – 9:00pm ### Services - [Resin Driveways](/services/resin-driveways) - [Block Paving](/services/block-paving) - [Tarmac Driveways](/services/tarmac-driveways) - [Patio Installation](/services/patios) - [Driveway Cleaning & Maintenance](/services/cleaning-maintenance) - [Gravel Driveways](/services/gravel-driveways) - [Edging & Kerbing](/services/edging-kerbing) - [Drainage Solutions](/services/drainage) - [Driveway Repairs](/services/repairs) ### Service Areas - [Durham](/areas/durham) - [Washington](/areas/washington) - [Sunderland](/areas/sunderland) - [Gateshead](/areas/gateshead) - [Bishop Auckland](/areas/bishop-auckland) - [Darlington](/areas/darlington) - [Newcastle](/areas/newcastle) - [Hartlepool](/areas/hartlepool) - [Middlesbrough](/areas/middlesbrough) ### Company - [About](/about) - [Our Work](/work) - [Reviews](/reviews) - [Specials](/specials) - [Contact](/contact) [](https://www.facebook.com/people/Driveways-North-East/61567337381859/) © 2026 Driveways North East. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)Fully insured · 1-year guarantee [Call Now](tel:+447447196136)[Free Estimate](/contact) We use essential cookies to run this site, and optional ones only with your consent. See our [Cookie Policy](/cookie-policy). AcceptReject